Contact Upside Customer Service
Upside Phone Numbers and Emails
Toll-Free Number:
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(800) 741-6726
Upside Emails:
Upside Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Upside Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Upside is 8007416726. 15% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Upside may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Upside Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Upside is 8007416726. 15% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Upside may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Upside mainly because of account, cards, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Upside is support@upside.com. 84% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Upside Website:
Upside Help Center:
Corporate Office Address:
How Good is Upside's Customer Service?
Summary of Upside Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Upside?
Account Question:
- “Issue with my account”
- “Account”
- “Lost funds on password reset”
Payments and Charges Question:
- “I was not able to upload my receipt for taco bell”
- “I wasn't able to take a picture of my receipt. It saidI would get $3.00”
- “Reimbursement”
Cards Question:
- “Will my cash back go on my Chime card for gas?”
- “Wrong digital $14.00 card sent to my email for cash out”
- “Can’t add card”
Request for Information Question:
- “How to track previous unused balance”
- “Looking for my Amazon gift card for $200”
- “No response from e mail regard my gift card”
Shipping and Delivery Question:
- “Have not received my cabelas gift card yet”
- “Locations does not work”
- “Did not receive my cash out”
Product/ Service Question:
- “Upside won't work”
- “Problem with changing credit card number”
- “Home screen not working”
Website/ Application Question:
- “Can't seem to get app to work anymore”
- “Can't open app error message 403”
- “Recently went to use my upside app and the funds I had already earned were gone and I am unable to retrieve them and need assistance. Thankyou”
Return/ Replace Question:
- “Change my email”
- “Need to change email address”
- “I had thirty dollars and change on the app.And now it's been down since tiktok went down.How do I get my money”
Refund Question:
- “Need money back on upside account”
- “Not receiving my refunds.”
- “No bonus refunds”
Staff Question:
- “Customer service”
- “Poor service”
- “Customer Service help”
Activation/ Cancellation Question:
- “Activation link not working”
- “Can't activate my account”
- “I want to cancel the account”
Employment Question:
- “Payoff”
Other Question:
- “Because I refer to a friend to get gas.But I haven't saw my twenty dollar bonus for referring my friend”
- “You took 80.22 from me for no reason”
- “No cash back.”
Compare Upside Customer Service To
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