Contact Upside Customer Service
Upside Phone Numbers and Emails
Toll-Free Number:
-
(800) 741-6726
Upside Emails:
How to Contact Upside?
Most Popular Number:
| Total calls: 6 159 | Issues resolved: 40 | Last call: Dec 13, 2024 |
Upside Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Upside Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Upside is 8007416726. 17% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Upside may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Upside Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Upside is 8007416726. 17% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Upside may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Upside mainly because of account, cards, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Upside is support@upside.com. 84% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Upside Website:
Upside Help Center:
Corporate Office Address:
Upside Customer Service Reviews
I didnt talk to anyone it kept saying to use the app or they would contact me via email but it was the wrong email and I needed it to be changed
How Good is Upside's Customer Service?
Summary of Upside Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Upside?
Account Question:
- “Lost account”
- “Why is my account at zero when I never used it”
- “I had over $100 in my account. Something went wrong and now my money is gone”
Payments and Charges Question:
- “I make wrong transactions”
- “Multiple transactions are over a month old and still haven’t received my money”
- “Remove payment method”
Cards Question:
- “I cashed out $250 for a Lowe’s card and have not received it yet. Any help would be appreciated.”
- “Wrong card”
- “Didn’t get my gift card”
Request for Information Question:
- “Online helps”
- “Need to update my contact information to cash out”
- “Need to update email”
Shipping and Delivery Question:
- “I cash out where is my money??????”
- “Didn't get credit”
- “I didn't receive my cash”
Product/ Service Question:
- “My purchases are not being processed”
- “Not working”
- “Claims not working!!!”
Website/ Application Question:
- “Not able to get on website”
- “Email address on app not same as my current email where amazon gift card was to be sent for cashing out”
- “App won’t work”
Return/ Replace Question:
- “Email correction”
- “Can’t change my email”
- “I want to change email address on the app”
Refund Question:
- “No bonus refunds”
- “Refund”
- “Refund me my money please”
Staff Question:
- “Poor service”
- “Customer Service help”
- “Possible service outage”
Activation/ Cancellation Question:
- “Activation link not working”
- “Can't activate my account”
- “I want to cancel the account”
Employment Question:
- “Payoff”
Other Question:
- “I open my get upside and money was gone”
- “Double Entry mistake”
- “Block from useing app”
Compare Upside Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
